Shipping & returns

Ordering

An order by you is an offer by you to purchase a particular product at the price and delivery charges specified in the details of that order. The order must contain your name, email address, shipping address so that Nidz Kitchen can process your order. Nidz Kitchen reserves the right to accept or reject your order for any reason, including, without limitation, an error in the price or an error in the product description posted on the site or the unavailability of any product. There may be reasons why we or a merchant in Nidz Kitchen cannot fulfil your order, therefore your contract with Nidz Kitchen only comes into existence when Nidz Kitchen advises you that it has accepted your order and your payment has been confirmed.

Prices and Products

Information on prices and availability of products and delivery charges are maintained by Nidz Kitchen website. Prices, availability of products and delivery charges may change at any time and are subject to availability.

All prices are shown in AUD

Shipping Costs

Shipping costs are calculated during the checkout process. This is because final freight cost depends on the size of your order, and the shipping destination.

Title/Risk

Nidz Kitchen will retain title to the products you order until you have made payment in full for those products. The liability for product defects and delivery issues remain the responsibility of Nidz Kitchen who picked and dispatched each unique product within the order. 

Delivery

Nidz Kitchen use their best efforts to meet the scheduled delivery time, but cannot guarantee to meet those delivery times in every case. Nidz Kitchen will not have any liability to you if any part of your order fails to satisfy in whole or in part the scheduled delivery time.

Orders are dispatched within 2 business days of receipt of the order using Australia Post, either Express Post or an equivalent. Delivery times are then 1 to 5 business days depending on your location within Australia and Australia Post delivery times.

Refund/Returns Policy

Nidz Kitchen accepts returns and will fully refund any order, less the cost of freight, returned to Nidz Kitchen within 7 days of date of delivery. Product within the order must be unopened to receive the refund.